This article is intended to help those who already have Brinks home security systems in their homes, and who are dealing with various problems as the equipment ages.
If you're having trouble with a failing keypad, see this Brinks page for help.
If your Brinks security system beeps the keypads, it could be for a variety of reasons. Two of the most common causes are communication failure and a low battery condition.
A Brinks security system low battery condition is easy to recognize - the keypad display will show “Low Batt” followed by a service phone number. Silence the beeping by pressing the “Cancel” button. Replacing your Brinks battery is fairly easy, as described on this page: DIY Alarm System Battery Replacement.
If your Brinks alarm reads “CP TROUBLE” and beeps the keypad, it indicates a “Communication Problem”. This usually happens when the phone line is disconnected from the panel. When the panel tries to call the central station to send its 24-hour test or other alarm signal, it can’t get through and will begin beeping.
To temporarily stop the beeping, press the “Cancel” button. This will silence the beeps until the next reportable event or test time occurs.
The only way to permanently stop this beeping is to reprogram your Brinks home security system to NOT send the 24 hour test and/or the alarm reporting signals. For most other alarm brands, this is easily done using the programming manual. However, as mentioned below, Brinks equipment is proprietary, and programming manuals aren’t available. Without the programming information, there is no way to change anything in the system.
You could probably have ADT security do the programming, but they will very likely only help you if you’re willing to sign up for home alarm monitoring. If you don’t want to monitor with ADT, you’re pretty much out of luck with the old system.
Your best bet? Replace the panel and keypads with modern equipment and enjoy the benefits.
See this page for a complete list of Brinks Trouble Codes.
Alarm User Manuals for all Brinks systems are readily available through several online sources. User manuals describe basic operation, how to program codes, bypassing zones, etc.
Finding a Brinks home security system programming manual is a different story. Brinks Inc. equipment has always been proprietary, meaning it can only be serviced by an authorized Brinks dealer. Since these no longer exist, there aren’t many options.
ADT Security likely has the programming information, since they bought out Broadview/Brinks years ago. But, the age of most Brinks home alarm equipment makes it difficult to work with, even for alarm installers with the correct programming information.
ADT would most likely want to replace your older Brinks system with a much newer and user-friendly panel. This is a good thing, and would allow you to enjoy the smoother operation, flexibility, and improved features of a new alarm system.
If you don’t want to use ADT for some reason, any alarm company can change out your panel and keypads to a more modern system for you.
Find and download security system manuals for Brinks BHS-1200, Brinks BHS-3000, BHS-2000A, BHS-2000B, and others at alarmsbc.com.
To turn the system off and cancel a sounding alarm, enter a valid 3-digit disarm code followed immediately by the “Cancel” key. This will send a signal to the central station telling them it was a false alarm.
If the alarm occurred while you were out, just enter your disarm code. The keypad will beep and the display will flash the zone number(s) that caused the alarm. The display will then clear itself.
If you need to view the zones later, press the “Options” key until the display shows “Alarm Memory, Enter Code”, then enter a valid 3-digit code.
If you accidentally trip a system smoke detector and the fire alarm is sounding, you can silence it by entering a valid code followed immediately by the “Cancel” button. If there is still smoke or dust in one of the detectors, the display will show the zone number, along with “Trouble”.
The keypad will beep every 15 seconds. You can silence the beeping for 24 hours by pressing the “Cancel” key.
The system will automatically try to reset itself. If it cannot, the beeping will begin again after 30 minutes.
Unfortunately, there is no way to reset a Brinks master code. This is one of the major flaws in the design of Brinks home security panels, and one of the biggest reasons to upgrade an old system to something more modern.
Here are some important points to consider:
All of your existing hardwire contacts on your doors and windows, and most likely the other hardwired devices such as motion detectors and glassbreak detectors can most likely be re-used.
All that has to be replaced are the panel and keypads. Granted, this is an expense, but keep in mind that all original Brinks-branded equipment is, by now, several decades old. There isn’t going to be much of a lifespan left in these components anyway.
To find out how much it would cost to replace your old Brinks system, just fill out the form below. You'll receive estimates by email, with no obligation to buy anything.
Brinks Security Systems - When to Hold'em, When to Fold'em
Brinks Security Alarm Help - Keypad Trouble Light and Trouble Codes, Low Battery Problems, Lost Master Code
Learn more about ADT security systems.
Help with ADT Alarm Battery Replacement.